Frequently asked questions

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Mrs.clean frequantly questions

We would like to extend our deepest gratitude for all your support during this time. As a small local business, we fully appreciate your business. Covid-19 has impacted our city, our community, and, our family in one way or another. We have been happy to help keep your home, family and, environment safe in doing our part to reduce the spread of the highly infectious COVID-19.

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Frequently Asked Questions

01 What happens if my cleaners require more or less time?

If you cleaners have completed the job before the allotted time expires, we will absolutely adjust the price. At Mrs. Clean, you will never pay more than you need to. If the cleaners require more time than allotted our management will reach out 1 hr before the time is set to expire. We will then ask if you would like to add more time. You will always be asked and kept up to date on the progress of your clean.

02 What is the difference between a deep clean and move out clean?

A deep clean is a comprehensive deep clean it can also include the interior of fridge, dishwasher and oven. A move out clean is also a comprehensive deep clean that includes interior clean of all appliances and all cabinetry (Kitchen, Bathrooms) as a standard part of the clean.

03 Why do move out clean cost more?

Move out clean are extremely laborious cleans. They require more power and supplies to complete the clean properly.

04 Do I save money if I get more cleans?

Yes. The more regular you clean, bigger the savings! We offer rates for different frequencies.

05 Will I have the same team every time?

Yes. At Mrs. Clean, we strive to provide stability and familiarity it is not only beneficial for you to have the same team but us a company as well.

06 Do I need to supply anything?

We supply everything. We take care of it all. However if there are special cleaners you would like us to use we are more than happy to use your products for your specific needs.

07 Professional cleaning company VS independent cleaner

It is safer for homeowners to work with a licensed cleaning agency than with a private cleaner. Cleaning company allows only bonded, fully trained and background checked cleaners to work, completely protects homeowners from any damages, scam, theft, injuries and other issues.

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